This place is a cute and pleasant hotel with a lovely garden view, situated in a peaceful location with really helpful staff at the reception desk.

We booked twin room and appreciated it.

Our rooms were perfect little and freshly decorated here with the bedroom and great shower, for instance. The location was good for exploring this surprisingly quiet area, very close to Kensington Gardens, a nice neighbourhood, close to restaurants and public transportation, and 2 tube stations, Bayswater and Queensway.

They serve up some tasty, freshly prepared meal choices. the location is top-notch - right by the Reel Poster Gallery! 🌟

Upgrade to the king room with a TV – totally worth it! the atmosphere is amazing and the folks at the front desk are super friendly and ready to assist. Plus, there's a bus stop nearby for easy transportation. 🚌

Everything was amazing, however a few employees were a bit rude. The breakfast was vegan, the check in was easy.

The staff at the reception desk were amazing and friendly. the double room had very good WiFi, a TV, and a hair dryer which were very handy. - the bedroom was large and offered a lovely view over the garden.

Good location

Small room. Breakfast is very scarce. It was cold.

Freshly decorated room, vegan breakfasts. Very impressed with a very good Wi-Fi, a kettle and a chair available...

Really small bathroom.

The receptionist and main person in the breakfast area were excellent were friendly and good communicators. I loved the fact that as I checked in late I was upgraded from a single to a triple room. Best I loved the location overlooking the green leafy square and could open my window. Thought the furnishings were lovely.

Continental breakfast was very average and no facility to make a cup of tea in your own room, though I have to say there was a lovely little garden room with tea-coffee making facilities that included hot water in a large flask but it wasn.t available before breakfast started in the morning. The heavily patterned bedspreads helped conceal other peoples stains.

Every detail was spotless and I greatly enjoyed it. the staff were all generally nice, which was unquestionably a plus. - Its location was very central, not very far from the Reel Poster Gallery. - the food in the restaurant was freshly made and the restaurant was pleasant.

The place was reasonably priced. Stunning location and fairly clean place, I loved superfriendly and amiable staff. They gave a double room with a fan, all appliances, as example as I booked. I had amazing meals in the hotel; visited The Hayden based not far away.

Conveniently located near several subway lines, making it easy to get around the city 🚇. the hotel offers a good standard of accommodation for your stay.

Clean and pleasant vibes here, with super friendly and efficient staff at the reception - they were awesome! Loved the spacious king room that came with breakfast, perfect start to the day. 🌟

The hotel was welcoming, had attractive public rooms and was quiet. It was easy to get to on foot from the nearest tube station and we felt safe there. The ladies serving breakfast were polite and pleasant. Although only a buffet breakfast was included in the price, we had fruit, cereal, yogurt, toast, butter, cheese and jam and it was sufficient. Tea/coffee/juice was also included.

We were disappointed that there were no tea/coffee making facilities in the room; although there was the garden room to make drinks, we often did not feel like making the trip as we were on the 4th floor!! The hairdryer in the room had a damaged/unsafe plug but this was easily exchanged at Reception and the glass shelf above the sink fell off while my daughter was washing!!, I failed to report this at the time, sorry.